Order Online: |
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| CD only: | $299.00 |  |
| Date: | Wednesday, March 12, 2008 |
| Time*: | 1:00 PM – 2:30 PM ET |
| Featured Speaker: | Erik Hoghaug |
| Duration: | 90 Minutes |
| Location: | Your office or conference room |
| Prerequisites: | None |
If your area does NOT observe Daylight Saving Time, the time will be one hour earlier.
As financial institutions become more refined in the management of customer overdraft services, an optimal solution extends overdraft limits to a customer based upon their unique propensity and ability to repay. You must be careful, though, because extending limits beyond what a customer may be able to repay results in persistent and unnecessary risk to your institution.
This audio conference will cover the key elements of a successful overdraft program including:
- Extending high limits to a very small subset of qualifying customers
- Exercising far greater caution with the large majority of customers and not extending limits beyond what customers can repay
- Closely monitoring and reacting to changing customer behaviors and circumstances
- And much more!
Plus, 30-minutes after the audio conference will be set aside for an interactive question and answer session. Listen in, and get the chance to ask your specific questions!
Registration Includes:
- Admittance to a 90-minute call for as many people as you can fit in a room with a speakerphone
- Access to the specially created presentation handouts (made available 48 hours in advance) which can be printed and used to train all of your front line personnel
- Participation in the 30-minute live Q&A with the speaker following the presentation
- Certificates of completion for all attendees
Who Should Attend:
- Executive Officers
- President
- CFO’s
- Operations Officers
- Retail and Marketing Executives
- Everyone involved with policies and procedures for developing, implementing and monitoring your institution’s overdraft program
About Our Speaker
Erik Hoghaug is a Director at Sheshunoff Management Services. He has consulted with over 200 financial institutions, helping them to increase their non-interest income. Mr. Hoghaug’s expertise includes: revenue enhancement, overdraft processing, technology utilization, vendor management, and project management.
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Danvers, MA 01923
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